Returns


Returns or exchanges of online purchases must be made within 28 days of purchase. 

You must complete our Returns/Order Form ( which is enclosed in every order we send) and return the purchases in their original packaging before the 28 day deadline. Returns can be posted to: Rathwood, Rath, Tullow, Carlow, Ireland.  

Return items must be returned with tags intact and in a fully re-saleable condition. We reserve the right to refuse a refund if goods are not returned in a saleable condition or are damaged.

After we have received your return your refund will be processed. It may take 3-5 working days for your account to be credited. Your refund will be credited to the original payment card used when purchasing the item. 

If a product is faulty or damaged we will cover the costs of the return and the cost of delivering a replacement. If the product is unwanted or exchanged, then we will not cover the cost of the return and it is up to you to return the product to us in re-saleable condition.

If you have any queries please do not hesitate to contact us on 059 9156285

 

Please address your return to:
Rathwood
Rath,
Tullow,
Carlow,
Ireland